It was difficult to comment on what may have happened, as book depository parcels had no tracking capabilities. Though bookrepository does have a return policy, you are buying outside uk, it may not make sense to return the books as the international shipping fee could be quite a lot compared to the book price. Apr 22, 2020 book depository is the worlds most international online bookstore offering over 20 million books with free delivery worldwide. Returns right of withdrawal you can return a marketplace order within 30 days from delivery, exercising your right of withdrawal. In order to become an affiliate you need the following. Starting 21st january 2020, you can reach amazon customer service team on our new phone number 045732000.
I was directly in contact with the customer service for book depository uk. There are only a few choices though, and singapore dollar is not one of them. Cancel your book depository order we use cookies to. After graduating from law school at ole miss in 1981, he went on to practice law for nearly a decade, specializing in criminal defense and personal injury litigation. Book depository ships many books to new zealand using an untracked postal service. Book depository bookmarks are designed by 1 book depository, 2 authors and designers at the invitation of book depository and 3 by people of all ages, including children, in response to competitions conducted by book depository. Unfortunately i am from australia, but i recently did order 3 books for children from bookdepository. Jan 14, 2010 all books are shipped in new condition promptly, we are happy to accept returns up to 30 days from purchase. Its advisable to create an account with book depository before your purchase. Book depository is an online bookstore based in the uk. The book depository, found online at, says that they are the united kingdoms largest online bookseller, that offers the largest range of titles in the world available to ship within 48 hours. Dec 15, 2015 the packaging is fair the book received is in good condition and bookrepository offers a bookmark as a gift for each book.
One has been despatched and not arrived and cant track as no tracking. Tls has a great selection of indoor, outdoor, and through wall library book returns. Booksplea millions of books with free worldwide delivery. No more book checkins at the front desk, let your patrons drop off their finished books and media in a book drop from american security cabinets.
You should read the terms and conditions before you can. A bit of warning to all who want to use uk s book depository online shop be prepared that there is a fair chance you might not to see the book you ordered. Search by a book s asin, author, title, or publisher. John grisham as a child dreamed of being a professional baseball player. Whether your library is open or closed, you can accept items 247 with a book return. Contact us at book depository we use cookies to give you the best possible experience.
The online returns center allows you to return items you did not order. Guide to buying and shipping from book depository to singapore. You can cancel your order within 30 days of receiving it by completing our online cancellation form. After completing the steps in the returns process, you will receive a qr code. Even so, they parcel will be returned to the seller e. After waiting the 10 days for the order to arrive i accessed their anything but order information then i noticed that the entire order had been canceled without a word to me. In 2012, it was a finalist for the retailleisure business of the year fast growth business award and won two uk startup awards, online business of the year and retailer of the year. No need to log in or register to track the status of your order. If you selected a labelfree, boxfree return location, you do not have to package your item in a shipping box. All of my book depository orders have arrived not always in great condition because the packaging is poor, but they all arrive. Took only a couple extra days for them to get the book, due to this covid19, but only a couple of extra days.
Domestic shipments are sent by royal mail, and international by priority airmail. Not just a website at the book depository we allow you to refer us not only through your website but via other methods such as social media networks, emails, blogs and forums. Jul 09, 2011 n o small number of jaws hit the floor following the announcement that amazon was taking over the book depository. Kindle direct publishing indie digital publishing made easy. The store assistant will scan your item and provide you with a receipt. Contact book depository via our contact form or using our online chat service. Open 7 days a week, 8 am 1 am et other similar parcels, you may want to track. So book depository is nice if you want to buy a book occasionally and amazon is good if you want bulk purchases. Book depository orders not arriving worldwide or local.
I decided to buy 2 new books, one of them that is a really important book for my graduation research i cant find it online and its a image heavy book, so kindle is not going to work well. When the book eventually turned up i kept that too. Find answers to frequently asked questions and information about buying books at book depository. Book depository books with free delivery worldwide. I use this site regularly, ordering about 10 parcels a year. I think that is a little strange since i used the same credit card. There are a few instances where you may receive something you didnt order. Free delivery worldwide on over 20 million books we use cookies to give you the best possible experience.
Click track package next to the return you want to track. Books were supposed to of been despatched 3 working days after and im in the uk. One book never arrived, instead they send me a physics book for university study and the other 2 books said that they were for age group 05, however when they arrived they were definitely for school aged children as they consisted of word puzzles, word searches and writing words. Bring the item you wish to return and the digital qr code to the dropoff location. Depository gave 58 business days for orders to arrive from the uk to malaysia. Print out the packaging slip and return shipping label. Hi i still have not heard from usps on a delivery time if i dont here anything by friday i would like a refund or to be sent another one. Go to the online returns center click manage returns. Please contact the seller directly if you wish to return an order. Returns star track international po box 6082 chullora nsw 1405 australia. There is a bargain shop where you can find a book depository sale on books.
Outdoor book returns protect your books and media from the rain, snow and corrosion. Home services handpicked professionals happiness guarantee. When you get to the hermes store, please go to the counter to return your parcel. Book depository offers great prices, free delivery and a free bookmark with every. Order books without registering at book depository. An indoor book return with the convenience of a cart. In my previous post on my book depository experience, ive. Jul 31, 2019 wordery and the book depository have pretty comparable returns policies. In 20, it was ranked 5th in the sunday times fast track 100. Amazon has eaten our beloved book depository chally. However, now and then a problem occurs and you realize how shabby this whole business project is.
If they miss the delivery target they quoted, email them and ask for a refund or partial refund. The gloucester firm already serves 93 countries from its uk website, and launched an american website this year to boost international sales. How to return an item from a hermes location using a qr code. I had a damaged book, a while ago now maybe 18 months, and they were great, i think i got a refund or a credit, sorry cant remember but they were good about it. Search on an isbn, a book title, or book topics for a wide selection at rockbottom prices. Where can i track my parcel from the book depository in. Is the first thing i have to say about this book when superman returns came out oh so many years ago i can honestly say i didnt get it. Library book drops, book carts, and thruwalls kingsley. The only downside is they do not provide tracking number for deliveries. Guide to buying and shipping from book depository to. Amazon photos unlimited photo storage free with prime. Any item may be returned within 7 days after receipt some small exceptions for bespoke items and electronic media where the seal is broken.
If your book has not arrived, we are unable to trace it through our system as its treated in the same way as a letter. Once youve cancelled the order, you must send the parcel back to us within 14 days. On 4 july 2011, amazon reached an agreement to acquire book depository. About incorrect or missing items from amazonfresh orders. I have bought from book depository once in 20 and had no problems.
The packaging is fair the book received is in good condition and bookrepository offers a bookmark as a gift for each book. The company was founded in 2004 by andrew crawford and current chief operating officer. Apr 25, 2020 i think this is the last time i order with the book depository. This uk based company was the winner of the bookseller industry award direct bookselling company of the year in 2009 and 2010.
Ask a question about the book depository in online shops. Cancel your book depository order we use cookies to give you the best possible experience. Made an order on april the 15th on the evening for the 5th time for book depository. The media vaults have a compact design that allows easy placement anywhere on your library or school premises. When i wrote a rude response they gave me some b s about not satisfying their routine credit security check. You can change the currency listed on book depository.
Book depository previously the book depository is a uk based online book seller with a large catalogue offered with free shipping to over 160 countries. Dont sell and keep taking peoples money for a book you clearly, dont have, dont stock and know its a limited number of books. Just a few minutes ago, our mail lady interrupted my breakfast, as she rang the bell, handing me the parcel from book depository with my book in it. I decided to go with book depository for most of my purchases beginning year 2015 because book depository has. Our number one goal in mind was to create a product line that fits the needs of every library, big or small. Book depository is an international bookseller shipping all books free of charge, worldwide, to over 160 countries. I have a customer complaint taking too long to get his order because of snow storm on march. As the uk s biggest online bookseller with an international reach, the book. Book depository is a leading international online book retailer with a unique value proposition huge selection 20 million books, low prices and free delivery worldwide. Books ordered from uk for christmas turn up weeks too late stuff.
The book depository is an online store which offers not only a great range of discounted books, but also free shipping worldwide. Only returns with a prepaid label printed through our online returns center are trackable. We only include a gift receipt in the shipment if the purchaser marked it as a gift when placing the order. It worked for me oncw when they were really taking too long. To help us get back to you as soon as possible, please avoid contacting us multiple times. I think this is the last time i order with the book depository. Package up the textbook you wish to return, including the packaging slip. After a friend have recommended them some time ago i ordered a quite expensive book from them 78gbp and actually was happy that they were listed that hard to find, almost out of. Book depository is the worlds most international online bookstore offering over 20 million books with free delivery worldwide.
Click on the track book tab above and then long press and paste the text into the box. Online book sellers, superbookdeals is your onestop source for textbooks, trading books,dvds, and books on virtually any topic. Once we get it, youll be refunded the price of the item s within 14 days. Alternatively, you can contact us using call me now feature by clicking here. An amazon company, our strategy is to be a leading bookseller on existing and new amazon marketplaces and to grow in nonamazon countries. I placed my order on 7th december, on the tracking site it says. This is the main reason why one should never wait an age to get replacement parts from publishers but simply return the item to the retailer for refund.
They were prompt and great, but a refund is not among the options. And the fact that they dont issue a tracking number makes things really worse, you cant follow any delivery at all as the post office always ask for a tracking number. To return a rental after the initial rental period. Cracking the american market is the next big step for the book depository.
Select the rental item you wish to return and then select return rental to print the prepaid return shipping label. Booksplease millions of books, 30 day returns, uk bookseller. When i lived in mexico, no parcel sent to me by anyone would ever arrive, unless it was a book in english, which was something that had zero local resale value. If you dont have access to a printer, you can choose a prepaid qr code via email for drop off at a hermes location. Is book depository cheaper than amazon or other online bookstores.
Book drops book returns by american security cabinets. Super book deals textbooks, trading books, books of all. The book depository promo code can be used to avail discounts on the books that you buy from the book depository website. Indoor book returns are beautifully designed to accent the entrance to any library or school.
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